Care Safety Walk-arounds & Governance Support
A supportive, practical, and human‑centred approach to building safer, more confident care services.
As an ex‑CQC Inspector with deep expertise in patient safety, risk management, governance frameworks, and quality improvement, I support care providers in Cornwall and Devon to deliver safer, more effective, and consistently well‑led services.
I partner with small to medium‑sized care organisation across Cornwall and Devon who want guidance that builds capability—not fear. My Care Safety Walkaround programme is designed to help you see what the CQC sees, strengthen quality at the point of care, and build leadership confidence so you feel inspection‑ready every day.
My approach is grounded in respect, partnership, and psychological safety. I believe quality improves when people feel supported, not scrutinised.
What are Care Safety Walk-arounds?
Care Safety Walkarounds are structured, collaborative visits that mirror the lens of a CQC inspector. They provide practical insights into your care environment, workforce culture, documentation, safety systems, and—most importantly—the lived experience of residents.
This is not an audit done to you. It’s a reflective learning exercise done with you.
I explore all key lines of enquiry, with flexibility to focus on the areas most relevant to your service. After each Walkaround, you’ll receive a clear, prioritised report with practical, achievable next steps.
What are Care Safety Walk-arounds?
Care Safety Walkarounds are structured, collaborative visits that mirror the lens of a CQC inspector. They provide practical insights into your care environment, workforce culture, documentation, safety systems, and—most importantly—the lived experience of residents.
This is not an audit done to you. It’s a reflective learning exercise done with you.
I explore all key lines of enquiry, with flexibility to focus on the areas most relevant to your service. After each Walkaround, you’ll receive a clear, prioritised report with practical, achievable next steps.
Benefits to your Service
A Care Safety Walkaround helps your team to:
- Strengthen assurance and identify risks early
- Build manager and team confidence ahead of inspections
- Improve leadership and meet Well‑Led expectations
- Enhance the resident experience and safety
- Demonstrate continuous improvement with clear, credible evidence.
Supporting Care Managers
I understand how overwhelming the inspection process can feel—having been on the other side of the table. My work is designed to reduce stress, create clarity, and bolster confidence.
I support managers by providing:
- Pre‑inspection readiness
- Coaching on responding to CQC questions
- Reviews of audits and governance frameworks
- Quality improvement planning
- Guidance on collecting evidence for “Good” and “Outstanding”
My coaching is always rooted in empathy. I recognise the real pressures care leaders hold and help you navigate them with confidence, structure, and humanity.
Supporting Care Managers
I understand how overwhelming the inspection process can feel—having been on the other side of the table. My work is designed to reduce stress, create clarity, and bolster confidence.
I support managers by providing:
- Pre‑inspection readiness
- Coaching on responding to CQC questions
- Reviews of audits and governance frameworks
- Quality improvement planning
- Guidance on collecting evidence for “Good” and “Outstanding”
My coaching is always rooted in empathy. I recognise the real pressures care leaders hold and help you navigate them with confidence, structure, and humanity.
Why work with me?
- Former CQC Inspector
- Patient safety, risk and governance expertise.
- Supportive, transparent, and practical approach
- Focus on sustainable, meaningful improvements
- Tailored support for providers
Learning from the Safety Walkaround can also be linked directly into bespoke leadership development—combining theory, practice, and real‑world insight to strengthen leadership capability.
Next steps & ways to work with me
- Book a Care Safety Walk-around
- Request a free initial consultation
- Ask about tailored packages for small care groups
Let’s work
and create together.
Find out more about how Naomi can help with your coaching by speaking with her today…
